Shipping and Refund

Shipping

Our dresses usually would be in stock and ready to ship. However, due to the handmade production process and fluctuating inventory with our vendor, turn around time may vary. In stock will be dispatched from our warehouse within 1 week, while not in stock may require 2-3 weeks.

We offer Standard Shipping (FREE on orders over $39.9 USD), plus paid Express Couriers (DHL, FedEx) as an alternative option.

Estimated date of delivery:

Regions Standard Shipping Express Courier
United States 15-25 days 3-7 days
Canada 15-25 days 3-7 days
United Kingdom 15-25 days 3-7 days
Australia 15-30 days 3-7 days
Europe 10-25 days 3-7 days
Rest of World 10-25 days 3-7 days

Please note that all shipping times mentioned are exclusive of any potential clearance or customs delays. To stay updated on the progress of your package, you can track it anytime by visiting our tracking order page.

Refund

At Leya Beautique, our utmost priority is the satisfaction of our customers. That's why we proudly offer a risk-free ironclad 14-day guarantee. If you're not completely happy with your purchase for any reason, we will go above and beyond to ensure your satisfaction.

If you decide that the product is not right for you, simply return it to us in its original condition and packaging within 14 days for an exchange. We want you to shop with confidence, knowing that we stand behind the quality of our products.

For any assistance or inquiries, our dedicated 24/7/365 Ticket and Email Support team is here to help. Reach out to us at help@leyadoll.com, and we'll be glad to assist you.