At leyadoll.com, we expect our customers to be 100% happy with our products. That's why we offer our customers a risk-free ironclad 30-day guarantee. If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
Should you decide you do not want to keep your product, you can return it to us in its original condition and packaging for an exchange. You have 14 days in which to return your item so you can shop at our site in complete confidence.
We have 24/7/365 Ticket and Email Support. Please contact us at help@leyadoll.com if you need assistance.
Due to personalized Doll/Backpack require 1-2 business days to be produced, all orders will be dispatched from our warehouse within 3 business days of receipt.
We offer Standard Shipping (FREE on orders over $35 USD) , plus paid Express Couriers (DHL, FedEx) as an alternative option.
Estimated date of delivery:
Regions |
Standard Shipping |
Express Courier |
United States |
15-25 days |
3-7 days |
Canada |
15-25 days |
3-7 days
|
United Kingdom |
15-25 days |
3-7 days
|
Australia |
15-30 days |
3-7 days
|
Europe |
10-25 days |
3-7 days
|
Rest of World |
10-25 days |
3-7 days
|
All shipping times exclude clearance/customs delays. You can visit our tracking order page to track your package anytime.