Leyadoll FAQ: Your Guide to the Daydream Girl & Baby Girl Series

Welcome to our dedicated FAQ for the Daydream Girl and Baby Girl collections. Whether you are choosing a first best friend for a newborn or a birthday gift for a toddler, these two series are our most beloved classics.

  1. Safety & Suitability: Is it Safe for My Baby?

  • What age range are these series for? Both the Daydream Girl and Baby Girl series are designed to be safe for babies from 0+ months.

  • What makes these dolls safe for newborns?

Unlike toys with small plastic parts, these series feature high stitched embroidered or flock-printed details. There are no beads or buttons that could pose a choking hazard.

  • Are the materials hypoallergenic?

Yes. Both series are stuffed with high-quality, hypo-allergenic PP cotton, making them gentle for even the most sensitive skin.

  1. Materials & Size: Which Series Should I Choose?

  • What is the difference between the two series?

    • Daydream Girl Series: Our signature 16-inch (40 cm) doll. They feature non-detachable outfits to ensure safety and durability during play.

    • Baby Girl Series: A smaller, 9-inch (22 cm) version perfectly sized for tiny hands to grasp. These dolls feature detachable outfits, allowing for simple "dress-up" play as your child grows.

  • What fabrics are used?

The bodies are crafted from ultra-soft polyester, while the outfits are a blend of cotton, polyester, or satin depending on the specific design.

  • Will my doll look exactly like the website?

Because each Leyadoll is handmade, slight variations in size or color may occur due to batch variations or lighting. We believe this makes every doll unique!

  1. Personalization: Making it Special

  • How is the name added to the doll?

We use high-quality flock printing for personalization. This creates a soft, velvet-like texture that is durable and safe for children.

  • How long does personalization take?

Each custom order requires 1-2 business days for production before being dispatched.

  1. Washing & Care: How to Keep Leyadoll Clean

  • Are these dolls machine washable?

 

Yes! To protect the delicate fabrics and personalization, follow these steps:
  1. Place the doll inside a pillowcase or laundry bag.
  2. Wash on a cold, gentle cycle (under 30°C).
  3. Use a mild laundry detergent.

 

  • Can I put my Leyadoll in the dryer?

No. To keep the materials soft and the printing intact, please air dry your doll only.

  1. Shipping & Delivery: When Will She Arrive?

  • How long is the shipping wait?

 

 

Region

 

 

 

 

Standard Shipping

 

 

 

 

Express Courier

 

 

 

 

United States / Canada / United Kingdom

 

 

 

 

15-25 days

 

 

 

 

3-7 days

 

 

 

 

Australia

 

 

 

 

15-30 days

 

 

 

 

3-7 days

 

 

 

Europe

 

 

 

10-25 days

 

 

 

 

3-7 days

 

 

 

Rest of World

 

 

 

10-25 days

 

 

 

 

3-7 days

 

 

 

  • Is there a free shipping option?

  • Yes, we offer FREE Standard Shipping on all orders over $36 USD.

  1. Our Happiness Guarantee

  • What is your return policy?

We offer a 30-day ironclad guarantee. If you aren't 100% happy, we will do whatever it takes to make it right.

  • Can I exchange my doll?

Items in their original condition and packaging can be returned for an exchange within 14 days of receipt.

Still have a question?

Our support team is available 24/7/365.

📧 Email us: help@leyadoll.com

 

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